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Dear client,

we hope that you and your loved ones are all well. We would like to thank you for trusting and choosing us. Thus, at this difficult time, we would like to inform you about the extraordinary anti-Covid-19 measures we took for you to have a trouble-free and safe holiday.

Even now our properties provide you with:

  • dispensers of hand sanitiser gel
  • disposable gloves
  • disposable masks
  • thermometres available at the reception
  • a touch-screen kiosk for self-check-out

IMoreoever, in all the hotels we’ve taken these steps:

  • room sanitisation after each guest’s use
  • distancing tables in restaurants
  • new rules for buffet meals and to enter the restaurants
  • food delivery in your room/apartment
  • staff training to comply with the latest hygiene and safety protocols

In addition, we removed any penalties if you want to cancel your booking: if you need to do it, you can cancel your booking whenever you want without any cancellation fee (valid for bookings made from April 13th 2020).

We would like you to know that your safety and well-being are our priority. We look forward to seeing you soon in one of our properties and welcoming you with our usual hospitality and warmth

Best regards,

Helena Malm
President

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